It’s official, you are moving! You’ve got a new job, school or opportunity lined up and everything is going as planned. There is only one problem: You have to actually move all your belongings. That’s right. As if moving to a new state isn’t stressful enough, you’re also faced with the task of finding reliable long distance movers in St Louis. The thought of trusting complete strangers to move your precious belongs thousands of miles across the country can be quiet unsettling. Will my items arrive on time? Will they arrive in one piece? Will they even arrive at all? These are the thoughts that run through your mind as you scroll through a list of available St Louis long distance movers in your area.
To quiet your racing mind, you check reviews of local companies, but those can leave you even more confused than before. A 1-star review right next to a 5-star? Who should you believe? Which is most accurate? Then there is the issue of price. Indeed, finding quality, reliable long distance movers can be quite a task, but don’t stress. By following these tips, you can increase your chances of choosing the right long distance movers in St Louis for your specific needs.
1. Forget about doing it yourself
If you’re a do-it-yourself kind of person or working with a small budget, you’ve probably considered the idea of ditching the Saint Louis long distance movers altogether and just doing it yourself. This is an understandable thought. However, unless you can fit all your belongings in your SUV, it is probably a bigger task that you realize. Properly packing, loading and unloading a whole house is a big task that requires a lot of strength and know-how. Then factor in the task of driving a fully loaded, massive truck for hundreds of miles. There is so much that can go wrong here. If you don’t have experience with long distance moves, you’ll be better off hiring a company. This may not be what you want to hear, but it really is the best move.
2. Ignore outliers in reviews
If a company gets popular enough, it is bound to get a bad review here and there. St Louis Long distance movers are no exception. Even the most professional, reputable companies find themselves on the receiving end of scathing reviews from disgruntled customers. Sometimes it is over a miscommunication or an issue that is outside of the control of the company. Other times it may be a genuine oversight on the part of the company. However, what is most important is how the bad reviews compare to the whole. Are there only a few bad reviews mixed in with mostly good reviews, or do you find many people with similar complaints? Also, check for follow-up questions on bad reviews. Sometimes other potential customers ask public question to get more information about what went wrong. These answers can be very informative. Overall, if the bad reviews appear to be outliers, draw your conclusion based on the average tone of all the reviews, not just the negative ones.
3. Trust real people over online reviews
Believe it or not, there is a market for fake, paid reviews. Of course not all reviews fall into this category, but there is always a chance that the glowing review you just read was written by a person who never did business with the company you’re considering. Real people, however, will always be real and candid because they have nothing to gain (unless you find yourself dealing with a company employee). If you have a family member or friend that you know used long distance movers, ask them about their experiences. They’ll have no reason to deceive you and will probably be able to offer some valuable advice on the moving process.
4. Don’t consider price only
It is completely understandable to look for the most affordable long distance movers in St Louis you can find, but proceed with caution. Sometimes the money you save upfront is not worth the headache in the end. When checking prices, be sure to consider what the includes. Is the company insured? Do they use industry-standard equipment? Are their employees trained? How long have they been in business? Are there any additional fees? Asking these questions before making a reservation will help you decide if the cheapest company you find is actually the best choice. More often than not, you’ll discover that the company you feel most comfortable with won’t be the cheapest or most expensive. The long distance movers you settle on will probably be somewhere in the middle. Remember, if something seems too good to be true, it usually is.
5. Customer service is king
Anyone can have a well-manicured website, but you can’t get a real feel for a company unless you talk to them on the phone. Do they return your calls promptly? Do they rush you off the phone and give you canned answers that don’t address your unique concerns? Do they seem like they’re only interested in pocketing your money? Sometimes the best-reviewed companies may slack on customer service after they reach a certain level of popularity. They may rely on their name alone and not take your move as seriously as you do. Or they may be as courteous and professional as you’d expect a popular business to be. Either way, you will never know until you speak with someone on the phone and see how they treat you. If the move goes smoothly, it won’t matter much, but if there is a problem that you later need to take up with the company, you’ll want to deal with employees with good customer service. That can prevent a frustrating situation from becoming a real nightmare.
In the end, always keep in mind that your goal is to get settled in your new town. You’re dealing with new jobs, new schools, new cars, new environments and new people. That’s a lot, so the move itself needs to be as smooth and uneventful as possible. Don’t make it any more complicated than it needs to be.